Local Ironing Service
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South Buckinghamshire, Amersham, Beaconsfield, Chalfont St Giles, Chalfont St Peter, Chenies, Chesham Bois, Chorleywood, Gerrards Cross, Hedgerley, Hyde Heath, Jordans, Latimer, Little Chalfont, Little Missenden, Seer Green, Shardelos, Penn Street, Winchmoor Hill
Pricing and General Terms & Conditions

01. Free collection & delivery at a mutually beneficial time. Please allow +/- 30 mins for delivery/collection times.
02. Our basic charge is - 1.60 per lb of crumpled clothing, this can include 2 dress shirts.
03. Additional dress shirts are charged at 1.15 each.
04. Minimum weight per order is 9 or 10lb (4 or 4.5kg) depending upon the collection area, if just shirts then a
      minimum of 8 shirts should be included.
05. Clothing will be weighed prior to ironing, confirmation of weight can be sent by telephone or text if required.
06. Pre-damaged or iron marked clothing will be returned un-ironed or customer informed before we start.
07. Ironed clothing will be returned folded in one of our bags as standard, shirts returned on hangers if provided.
      We are unable to provide specific customer folding requirements for orders.
08. Bags will be returned during delivery unless a repeat order is required.
09. Bags will be returned by arrangement within 8 weeks if service is no longer required, or can be purchased
      from ourselves. All bags remain the property of the Local Ironing Service unless purchased by the customer.
10. Large bags = 5.00, Medium = 4.00, small = 3.00.
11. Clothing can be returned on hangers or plastic coverings supplied by yourself, or i can supply at 30 pence per
      hanger or 40 pence per plastic covering.
12. No show by client on pre-arranged delivery or collections will incur an extra charge of 4 to cover costs.
13. Please make me aware of any special requirement or treatment of garments. New customers should write
      down all special requirements on paper and leave with ironing bag to ensure work is crried out correctly.
14. Ironed in a smoke & pet free enviroment.
15. We will text or telephone you to arrange a suitable time & date when ironing is ready for delivery.
16. Accidental damage is covered up to 20 per item only if they have been clearly damaged & cannot be worn.
      PLEASE NOTE - We take no responsibility for existing holes, marks or stains found on clothing,
17. Damage due to special requirements not indicated before commencement of ironing will not be covered by
      accidental damage costs.
18. Any damage claims or queries must be reported within 24 hours of return of clothing.
19. Receipt will be issued with total weight & charge shown.
20. We accept payment by cash, direct bank transfer or cheque made payable to 'Helen Formoy'.
21. Please remmember that Ironed clothing looks better hung as creasing can occur when folded.
22. If shirts are tumble dried, they will not iron well - we recommend shirts are hung wet on hangers to dry.
23. We will quote on collection for garments that require special attention due to the extra ironing time involved.
24. To cancel an order after collection has taken place will incur a 2 charge to cover our costs.
25. For regular weekly or fortnightly orders we can offer a 48 Hr turnaround. For all other orders it is 48-72 hours.
26. For orders collected on a 'friday' you should expect your order to be returned on monday / tuesday. For
     example if the order is picked up tuesday at 7.00pm we will endevour to return it back on thursday by 7.00pm.
27. Weekend collections + evening collections can be arranged by prior agreement.
28. Any collections or deliveries requested over the weekends or weekdays after 6.00pm will incur a 1 surcharge.
29. We cannot accept any pet bedding for washing or ironing.
30. Please do not give us items of sentimental or substantial monetary value to iron or wash.
31. We can iron curtains - by quotation. There wil be a basic charge of 3.00 plus a fixed amount per lb. Please
     do not include curtains in a normal clothing order. Curtain orders will be costed seperatly.

     For orders outside of our designated delivery area but still within our pick up range:
     Chorleywood, Latimer, Chesham, Hedgerley, Gerrards Cross, Chenies, Penn Street, Hazlemere, Little Missenden
     and Shardelos - Please refer to the front home page as a carraige surcharge may apply.